Refund policy

Many of our items are custom made order. For any order that is custom made to order there is a strict no exchange or return policy.

If the item you purchased is something we already stock (a readily made product), you will be able to return this item to us (you would pay return postage fees) so long has the seal of the item has not been opened as it is then deemed as used.

If returned, you will be given a 12 month credit note which you can use on the site for other items.

For any sale items, returns are not available and it is direct exchange only. You will also pay returning shipping costs and will be given an online credit note to use in our store (expires after 12 months).