Warranty

🛡️ Warranty Policy

At WhippdUK, we are committed to providing high-quality products that you can trust. Our warranty ensures that you are protected against defects and functional issues, giving you peace of mind with every purchase.

1. What’s Covered

Our warranty applies to:

  • Manufacturing Defects: Any faults in materials or workmanship under normal use.
  • Functional Issues: Problems that prevent the product from performing as intended.

Please note: This warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.

2. Warranty Period

  • Standard Products: 1-year warranty from the date of purchase.
  • Extended Warranty: Available for select products—check the product page for details.

3. How to Make a Warranty Claim

To claim your warranty, please follow these simple steps:

  1. Contact Us: Reach out via our Contact Page with your order number and a description of the issue.
  2. Provide Proof: Send photos or videos showing the defect, along with your proof of purchase.
  3. Assessment: Our team will review your claim and guide you through the next steps.

4. Resolution Options

Depending on the assessment, we may offer:

  • Repair: Fixing the defective product at no cost.
  • Replacement: Sending a new product of the same model.
  • Refund: Issuing a full refund if repair or replacement isn’t feasible.

Resolution methods may vary depending on the product category and specific circumstances.

5. What’s Not Covered

The warranty does not apply to:

  • Damage caused by misuse, accidents, or unauthorized repairs.
  • Normal wear and tear.
  • Products purchased outside our official store.